Question 1

How many weddings do you take in one day?

Accepted Answer

Unlike many bridal companies who book multiple brides in a day, we book only ONE wedding per day per artist. 
We believe when booking a brides most special day, our undivided attention is for her, and her only. 
There is no need to take a chance running late to your wedding, because we were at another wedding. OR rushing off from your wedding to go do another bride. We pride ourselves in our dedication to our commitment to our brides. 
Quality over Quantity.

Question 2

How do I book my wedding?

Accepted Answer

In order to book your wedding, we require a signed contract, and a $200 non refundable retainer. The $200 retainer is deducted off the balance of the wedding.

Question 3

How far in advanced should I book my wedding hair and makeup?

Accepted Answer

Wedding hair and makeup should be booked ideally 6-12 months in advanced. Any less than 6 months, there is a lower chance a great hair/makeup artist will still be available.  Still feel free to reach out with your date, we may be open!

Question 4

Can I book my trial run before I book my wedding?

Accepted Answer

Absolutely! However, booking a trial run does not secure your wedding date and your wedding date will still be open to other brides who are eager to book. If another bride is interested in booking your date pending your trial, we will reach out to you and give you the opportunity to book your date, or cancel your trial. In some cases, based upon artist availability we can book you with a different artist.
Note: Most brides secure their date before doing a trial.

Question 5

When and where are trial runs held?

Accepted Answer

Trial runs are held at the studio in Cypress, TX. They are held Monday-Thursday 8AM-1PM. We may be able to accommodate a weekend trial, as long as we are not booked with a wedding. Weekend trials may be rescheduled to a later time of day/during the week due to last minute wedding bookings.

Question 6

When is the best time to schedule my trial?

Accepted Answer

The best time to schedule your trial is within 3 months to your wedding. Reason being, if you do your trial too soon your hair/skin may not be the same as your wedding day. You want your skin, and hair color/length to be as close as possible to the wedding day.
If booked too soon, many times brides change their mind on the style, and end up coming back in for a second trial.

Question 7

Are trials included in your rates?

Accepted Answer

Trials are not included in our rates, and are a separate service from wedding day services.

Question 8

Will the same person who did my trial do my wedding?

Accepted Answer

Of course! Whomever you had your trial with, will be doing your wedding hair/makeup.

Question 9

Where are you located?

Accepted Answer

Our home base is in Cypress- Houston, TX- and travel to your location of choice.

Question 10

What time would we need to start hair/makeup the morning of my wedding?

Accepted Answer

The start time is determined by the time the photographer is arriving. We finish 30 minutes prior to your photographers arrival, so you can start bridal party photos and are ready to go. Once booked, and I have the exact information needed such as the final head count, number of artists needed, and photographer arrival time- then we send you over a schedule for the morning of your wedding.

Question 11

How many people can TXGLAM handle?

Accepted Answer

We can handle any size bridal party. There is no bridal party too small, or too big. We have a team of artists, and depending on your final head count with services, we will know exactly how many artists will be needed to accommodate you and your bridal party. Each artist can do approximately 6 services each.

Question 12

Do you offer packages?

Accepted Answer

We have 4 different packages available to choose from. We bundled services/add ons into the perfect bridal packages, based on what we've seen brides want/need. Not only are these packages are our best sellers, they are marked 10% off. 
They are not mandatory, you can still book a la carte services.

Question 13

How long do services take?

Accepted Answer

We book 45 minutes per hair/45 minutes per makeup per bridesmaid/mom, and 1-1.5 hours per hair/1-1.5 hours per makeup for the bride.

Question 14

Are lashes and airbrush included?

Accepted Answer

Lashes and airbrush are included in our rates at no additional cost.

Question 15

Do you do airbrush makeup?

Accepted Answer

The term "airbrush makeup" has changed a bit since the early-mid 2000's. 
The airbrush gun with loud compressor is a thing of the past, and outdated.
We take the modern approach, and apply airbrush makeup out of a can type product directly onto a beauty blender.
This technique is 100x better, as it packs in the product to the skin from the beauty blender.
We do a combo of traditional foundation, and airbrush this way.
Combining these two benefits offers a full coverage look, with the airbrush makeup benefits. This is what is pictured in our photos.
Note: Airbrush makeup only does not provide full coverage, and you will still see your flaws/skin underneath.

Question 16

Can you stay for touch ups/hair change?

Accepted Answer

Absolutely! We offer touch ups/optional hair change at an additional fee, based upon artist availability.

Question 17

Do you have a minimum of services to book?

Accepted Answer

We have a minimum of 4 adult services per artist. 
*Hair is 1 service/Makeup is 1 service.

Question 18

Are there any hidden fees?

Accepted Answer

We believe in transparency, and do not believe in marking services so low to reel you in- to only mark up by adding in lashes/airbrush. 
This is why we include them at no additional cost.

The only additional fees would be a travel fee per artist, valet parking/parking garage if incurred, hair extensions, holiday fees, and an additional artist fee if requested on a small party.

All fees will be outlined in the contract before you sign and agree.

Question 19

I want natural makeup/simple curls-a very simple look. Is it cheaper?

Accepted Answer

No. Our rates are not determined by the amount of makeup/hair products we use. Whether you are going for a more natural look, or glam look- the same exact steps are taken to achieve what you are seeing in our photos. Just different colors/techniques are used.

Question 20

My bridal party is paying for themselves, can they pay you directly?

Accepted Answer

No. We accept one payment in full. Many times, the bridal party Zelle's the bride, and the bride pays us in one payment.

Question 21

What form of payment do you accept?

Accepted Answer

We accept Zelle or all major credit cards. There is a 3.5% processing fee per credit card transaction.

Question 22

What are your office hours?

Accepted Answer

Our office hours are Monday-Thursday 8AM-6PM. Emails and inquiries sent on the weekend will be replied to on the next business day.

Question 23

How do I reach you?

Accepted Answer

The best way to reach us is through EMAIL. We service over 100 brides per year, and communicating elsewhere (Text/Call/Instagram etc) information can be lost. Communicating through one platform keeps information streamlined and no room for errors.

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